> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/bitrix24/how-to-disable-welcome-message-from-open-line-in-bitrix24.md).

# How to disable welcome message from open line in Bitrix24

#### Go to Contact Center, click on the tile with Whatcrm WhatsApp and select the connected open line

<figure><img src="/files/DSJ8DAtM9HqW5xPBmbjc" alt=""><figcaption></figcaption></figure>

#### Click Configure&#x20;

<figure><img src="/files/EvhKHu6i5IOokRZXH4oE" alt=""><figcaption></figcaption></figure>

#### Go to the Auto Actions tab&#x20;

<figure><img src="/files/VCTCjX7XZBzASlpDyQsf" alt=""><figcaption></figcaption></figure>

#### Uncheck the "Send greetings" box  and Save settings