# How to disable welcome message from open line in Bitrix24

#### Go to Contact Center, click on the tile with Whatcrm WhatsApp and select the connected open line

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#### Click Configure&#x20;

<figure><img src="https://1360887499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb61nIKR97C88XZEX04cC%2Fuploads%2FIKHTWxOKRt5gYM2bHyoH%2Fimage.png?alt=media&#x26;token=1492342b-216e-4c70-93e3-145d060258cd" alt=""><figcaption></figcaption></figure>

#### Go to the Auto Actions tab&#x20;

<figure><img src="https://1360887499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb61nIKR97C88XZEX04cC%2Fuploads%2F53o29mc2LMLxaDAnutfB%2Fimage.png?alt=media&#x26;token=10878bc6-09fa-4e94-9542-e53038320f15" alt=""><figcaption></figcaption></figure>

#### Uncheck the "Send greetings" box  and Save settings
