# How to disable welcome message from open line in Bitrix24

#### Go to Contact Center, click on the tile with Whatcrm WhatsApp and select the connected open line

<figure><img src="/files/DSJ8DAtM9HqW5xPBmbjc" alt=""><figcaption></figcaption></figure>

#### Click Configure&#x20;

<figure><img src="/files/EvhKHu6i5IOokRZXH4oE" alt=""><figcaption></figcaption></figure>

#### Go to the Auto Actions tab&#x20;

<figure><img src="/files/VCTCjX7XZBzASlpDyQsf" alt=""><figcaption></figcaption></figure>

#### Uncheck the "Send greetings" box  and Save settings


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