> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/bitrix24/telegram.md).

# Telegram

- [Setting up the chat robot](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/bitrix24/telegram/setting-up-the-chat-robot.md): To effectively automate the customer service process in Bitrix24, you can set up a chatbot at specific stages of the sales funnel. Follow these steps for customization:  Open Bitrix24 and select the “