> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/monday.com/deny-list.md).

# Deny list

## To use the blacklist feature in the Whatcrm widget, follow these instructions:

1. Open the Whatcrm widget settings
2. Find the Deny list section

<figure><img src="https://1360887499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb61nIKR97C88XZEX04cC%2Fuploads%2FkEFnUgEkhHP7RO2B2dFV%2Fimage.png?alt=media&amp;token=e5ee799b-af06-4bfe-99c3-65b8fef77223" alt=""><figcaption></figcaption></figure>

3. Click on the "Add Contact" button\ <br>

   <figure><img src="https://1360887499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb61nIKR97C88XZEX04cC%2Fuploads%2FtKW02IHEoWP8e4XbrhNs%2Fimage.png?alt=media&amp;token=bb7b1522-261b-4552-9631-b56f7dde7630" alt=""><figcaption></figcaption></figure>
4. Enter the number of the contact you want to block
5. Click the "Save" button to save the changes
6. Once a contact is added to the blacklist, messages from that contact will not arrive in CRM.

#### Now you can effectively block unwanted contacts and improve your CRM experience