> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/pipedrive/how-to-fix-whatsapp-chat-issues-with-short-numbers.md).

# 🌍How to Fix WhatsApp Chat Issues with Short Numbers

Are your WhatsApp chats failing to start with short numbers? 🚫 This happens because WhatsApp requires full phone numbers (including country codes). Here’s how to fix it in 1 minute! 

**Step-by-Step Guide:**

<figure><img src="/files/0ZOnsBlBVRTNvZlxMEAg" alt=""><figcaption></figcaption></figure>

1. Go to Whatcrm Integration Settings
2. Click the Profile Icon 👤
3. Select Pipedrive
4. Add Country Code

* In the **Phone code** field, enter your country code (e.g., +49 or  49).
* Click **Save**. ✅

**How It Works:**

* Whatcrm Web will **automatically add the country code** to short numbers (e.g., 123456 → +49123456).
* WhatsApp recognizes the full number, and chats are created successfully! 💬

**Examples:**

* ✅ **Good:** +49, 49
* ❌ **Avoid:** 0049, 0, spaces, or letters.

**Need Help?**

If issues persist, share a screenshot of the contact’s number format with our team. We’re here to help! 🙌

👉 **Pro Tip:** Update all existing contacts to include country codes for smoother workflows!


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