# How to write the first message from Planfix to Telegram.

1. Go to the chat integration settings and click on the gear.

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2. Select the last item "display the write button for phone contacts", select "Yes" and click "Save"

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3. Create a new contact or select an existing one that has a full phone number starting with an international phone code. Please note that the use of username is unacceptable — a dialog with such a contact will not be created. If there is no correspondence with this number in PlanFix yet, click the "Write" button and select our integration from the drop-down list.

<figure><img src="https://1360887499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb61nIKR97C88XZEX04cC%2Fuploads%2Fu8y8iQCQb4MreuzmWI0a%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-11-21%20%D0%B2%2011.49.52.png?alt=media&#x26;token=4cd61921-9f0e-4dec-8c34-0a3fe10fd946" alt=""><figcaption></figcaption></figure>
