> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/telegram/planfix-and-telegram-from-whatcrm/how-to-write-the-first-message-from-planfix-to-telegram..md).

# How to write the first message from Planfix to Telegram.

1. Go to the chat integration settings and click on the gear.

<figure><img src="/files/9KOftvFr9sy7dMNxoHFJ" alt=""><figcaption></figcaption></figure>

2. Select the last item "display the write button for phone contacts", select "Yes" and click "Save"

<figure><img src="/files/auDBi3QrzjWB8256jEjo" alt=""><figcaption></figcaption></figure>

3. Create a new contact or select an existing one that has a full phone number starting with an international phone code. Please note that the use of username is unacceptable — a dialog with such a contact will not be created. If there is no correspondence with this number in PlanFix yet, click the "Write" button and select our integration from the drop-down list.

<figure><img src="/files/fQ5V1x76dUafAVmcKtxJ" alt=""><figcaption></figcaption></figure>