> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/whatsapp-cloud.md).

# WhatsApp Cloud

1. Go to the Marketplace of your CRM system and enter WhatsApp from Whatcrm in the search engine.

<figure><img src="/files/ctifW0kCaXhwSZCATQv4" alt=""><figcaption></figcaption></figure>

2. Install the WhatsApp application from Whatcrm.<br>

<figure><img src="/files/iQQIjFmmDq3OsxJTHm6g" alt=""><figcaption></figcaption></figure>

3. The application is ready to use.
4. Go to your personal Whatcrm Web account and click Add Connection.

<figure><img src="/files/y53nBrCPljPiDvW6hqqc" alt=""><figcaption></figcaption></figure>

5. Select the “WhatsApp Cloud API” application.

<figure><img src="/files/SjEEhqRG6PsYRmIiCKrK" alt=""><figcaption></figcaption></figure>

6. Enter the name of this connection.

<figure><img src="/files/fbGiELPLnSyIJ1uJXvhk" alt=""><figcaption></figcaption></figure>

7. Save this data for further synchronization in your Meta Business Suite account.

<figure><img src="/files/LfjbSTZesehInHl4nnEa" alt=""><figcaption></figcaption></figure>

8. Create a WhatsApp account
9. In the app settings, add WhatsApp. To do this:

   1\) In the menu on the left, click **Dashboard**.

   2\)  Click the "Add Product" button.&#x20;

<figure><img src="/files/tc2Gp5D1YKlnECdHZKHw" alt=""><figcaption></figcaption></figure>

10. Go to the **System Users** menu, select the system user and click **Generate New Token**.

<br>

<figure><img src="/files/xons8SuCnCgCHfEzqba0" alt=""><figcaption></figcaption></figure>

11.Next, select the app.

<figure><img src="/files/ZmKflP7imMWwwoW2A3kp" alt=""><figcaption></figcaption></figure>

10. Select the token validity period.

<figure><img src="/files/ND6KB3OaFoGWXhuC8zsk" alt=""><figcaption></figcaption></figure>

11. Next, select the permissions as shown in the screenshot.

\- business\_management

\- whatsapp\_business\_messaging

\- whatsapp\_business\_management

\- whatsapp\_business\_manage\_events

<figure><img src="/files/LYR33NZKrbjw6ZPFnUqO" alt=""><figcaption></figcaption></figure>

12. &#x20;In the next window of the created token, copy and save the token.

<figure><img src="/files/e2K7qwBu4AznVfHJJclP" alt=""><figcaption></figcaption></figure>

13. Go to the section "Account tools" next "Phone numbers"  and click the button "Add phone number"

<figure><img src="/files/T9DokpDRml101pCcdGxw" alt=""><figcaption></figcaption></figure>

14. Enter your account details.

<figure><img src="/files/gOXYeXJtjQHRwnLmXpJb" alt=""><figcaption></figcaption></figure>

15. Add your phone number and click next.

<figure><img src="/files/cRzFe7CiyG8mGfTERbPG" alt=""><figcaption></figcaption></figure>

16. When the status changes to verified, the phone number will be active.

<figure><img src="/files/ivxD9cdIP0XoRfMY4YGb" alt=""><figcaption></figcaption></figure>

17. Copy your token from step 12 and paste it into your connection settings in your Whatcrm Web personal account.

<figure><img src="/files/9l60f2g5gZpE4liCYJRw" alt=""><figcaption></figcaption></figure>

18. Go to WhatsApp, then Api Setup, and copy your phone number ID and WhatsApp Business Account ID and paste it into your connection settings in your Whatcrm Web personal account.<br>

<figure><img src="/files/Zbfo6SeaMXWcy6exHs5C" alt=""><figcaption></figcaption></figure>

19. After creating the connection, be sure to specify the webhook link and our token on the Quickstart - Configuration page in the WhatsApp product.

<div><figure><img src="/files/Ks9CEDy17WdJzzZH2pU3" alt=""><figcaption></figcaption></figure> <figure><img src="/files/sVEMQ88Z9INC7gc6yJ6y" alt=""><figcaption></figcaption></figure></div>

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