> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/produkty/chat-ot-whatcrm.md).

# Chat от Whatcrm

1. Установите приложение Chat от Whatcrm  в маркетплейсе Битрикс 24.

<figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2Fow72IV7QdayV1FJpee22%2FGroup%201%20(42).jpg?alt=media&amp;token=2a6d58d9-54ee-4b64-b6ea-71e6cbc848b5" alt=""><figcaption></figcaption></figure>

1. Зайдите в раздел "Виджеты" и нажмите "Добавить виджет"
2. Напишите название Виджета и выберите нужное Вам подключение, нажмите Продолжить.

<div><figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2FlYiz4XeAGH3T2prvMyeY%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-08-25%20%D0%B2%2011.24.16.png?alt=media&amp;token=611fa68f-42dc-41fd-a68b-023f9e74fa01" alt=""><figcaption></figcaption></figure> <figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2F0SpsT0OTeStCTUXdzeUj%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-08-25%20%D0%B2%2011.24.25.png?alt=media&amp;token=b287edd0-145d-4849-9872-55efc59c8293" alt=""><figcaption></figcaption></figure></div>

4. Виджет готов к работе.

<figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2FVslfykRVrx6Sdv1cT9nu%2FGroup%201%20(43).jpg?alt=media&amp;token=670e17f3-4025-444a-adce-68d43109b661" alt=""><figcaption></figcaption></figure>

4. Нажмите на диалоговое окно и сможете начать общение с Вашими клиентами.

<div><figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2FGZuTkJec2le0GaboEtN7%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-08-25%20%D0%B2%2011.26.04.png?alt=media&amp;token=03b4fb70-ed2c-4ae5-90c2-1020178e5eba" alt=""><figcaption></figcaption></figure> <figure><img src="https://878054689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2xW4G1Pkq9SjzXSwvrKS%2Fuploads%2FcblLVKApg3wFp3o0Pp0n%2F%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-08-25%20%D0%B2%2011.26.30.png?alt=media&amp;token=e792ba4f-8a35-4081-8373-12ba69f34f6d" alt=""><figcaption></figcaption></figure></div>

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