# Оценка качества Битрикс24

1. Перейдите в раздел **`Контакт-центр`**, кликните по `Whatcrm WhatsApp` и выберите нужную `Открытую линию` 

<figure><img src="/files/8d5kUL5zx9RUoPblcCo9" alt=""><figcaption></figcaption></figure>

2. Нажмите на кнопку `Настроить`\ <br>

   <figure><img src="/files/tMykSgt9TrwPCqR0GON1" alt=""><figcaption></figcaption></figure>
3. Перейдите в раздел `Оценка качества` `снимите галочку отправлять запрос клиенту на оценку.`\ <br>

   <figure><img src="/files/ERfNOGukM3ihgQTpZynF" alt=""><figcaption></figcaption></figure>

Готово.😊


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