> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/useful-articles/if-you-have-been-banned-in-whatsapp.md).

# If you have been banned in WhatsApp

<figure><img src="/files/glXitQbAgQBfwry6iWHe" alt=""><figcaption></figcaption></figure>

#### Contact WhatsApp technical support with a question about why your number was banned and if it can be unbanned. According to our statistics, 50% of numbers are restored. On average, WhatsApp technical support responds within a day.

### Attention! Even if the number is unbanned, connection on a previously banned device must be done according to the following instructions:&#x20;

1. Uninstall the blocked WhatsApp/WhatsApp Business application;
2. Remove your Google account (disable synchronization with your existing Google account);
3. Disconnect from Wi-Fi;
4. Turn off the phone;
5. Replace the SIM card;
6. Turn on the phone;
7. Create a NEW Google account and sign in with it;
8. Install the WhatsApp/WhatsApp Business application using mobile internet;
9. Register the WhatsApp number using mobile internet.
10. <mark style="color:orange;">Gradually rebuild connections</mark>: Gradually increase activity in chats to reduce the risk of suspicion. Do not immediately start communicating with all contacts simultaneously; <mark style="color:orange;">only respond to incoming messages for some time (1-2 weeks)</mark> <mark style="color:orange;"></mark><mark style="color:orange;">**before starting new conversations and connecting the number to the widget**</mark>
11. After warming up the number, scan the QR connection from the widget settings.

### Before connecting, it is MANDATORY! Write to the [<mark style="color:orange;">support service</mark> ](https://wa.me/79311070533)your domain or connection ID so that we can clear its history.