> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/kommo.com/description-of-the-function-of-distributing-incoming-requests-among-managers.md).

# Description of the function of distributing incoming requests among managers

### There are two options for distributing incoming requests among managers:

1. **Random** : New requests will be created for managers in a random order, regardless of the number of active deals each manager has.
2. **Uniform** : New requests will be evenly distributed among all managers.<br>

   **Example of an even distribution strategy**: \
   Let's assume there are three managers (with the number of their active deals specified): \
   Petrov (0), Ivanov (0), and Sidorov (0).

   **A new request appears**: \
   Petrov (1), Ivanov (0), and Sidorov (0). \
   **Then the next request will be created as follows**: \
   Petrov (1), Ivanov (1), and Sidorov (0). Next: Petrov (1), Ivanov (1), and Sidorov (1), and so on

{% hint style="info" %}
The function is available on the Pro plan
{% endhint %}