> For the complete documentation index, see [llms.txt](https://whatcrm.gitbook.io/whatcrm-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://whatcrm.gitbook.io/whatcrm-docs/english/integrations-products/pipedrive/instructions-on-how-to-install-and-integrate-whatsapp-into-pipedrive.md).

# Instructions on how to install and integrate WhatsApp into Pipedrive

{% hint style="warning" %}
The initial installation of the integration must be performed by a **user with administrator rights**.
{% endhint %}

**Step 1: Install Whatсrm from the Pipedrive Marketplace**

* Open the [**Pipedrive Marketplace**](https://www.pipedrive.com/en/marketplace).

* In the search bar, type **Whatcrm** and select the app **WhatsApp by Whatcrm** from the results (as shown in the screenshot).

  <figure><img src="/files/QrMoZ2YEgZuqL7gdqSBD" alt=""><figcaption></figcaption></figure>

* Alternatively, you can go directly to the app's page by clicking [this link](https://www.pipedrive.com/en/marketplace/app/whats-app-by-whatcrm/3901a5b464e88c6f).

* Click **Authorize** to begin the installation process.

* You will be redirected to a permissions page. Review the permissions required by the app, then click **Allow and Install**.

  <figure><img src="/files/owg193xZvPMv2I8Jp15Z" alt=""><figcaption></figcaption></figure>

**Step 2: Connect Your WhatsApp Number**

* Once the app is installed, navigate to the **application settings** in Whatcrm.
* Click on the button labeled **Create Connection**.

  <figure><img src="/files/D3xtPG34p1ojOLluAsVv" alt=""><figcaption></figcaption></figure>
* A QR code will appear on your screen. Open WhatsApp on your phone, go to **Linked Devices**, and scan the QR code.

  <figure><img src="/files/oMnWcOhNTId1UkHZ3AjI" alt=""><figcaption></figcaption></figure>
* Once the QR code is successfully scanned, your WhatsApp will be connected.

**Step 3: Configure Your WhatsApp Integration After scanning the QR code:**

* You will be directed to a window where you can adjust the connection settings.<br>

  <figure><img src="/files/qGG41MXp09SFfBCBn1eg" alt=""><figcaption></figcaption></figure>
* Choose the parameters that fit your specific needs (such as deal or lead creation, contact assignment, etc.).
* Click **Save Settings**.

**Adding the Integration for Other Users:**\
\
To grant access to regular users, follow these steps:<br>

<figure><img src="/files/WttVbxD9DrB0mlWEGVyE" alt=""><figcaption></figcaption></figure>

1. Go to the integration settings.
2. Click the **Manage Users** button.
3. Select the desired users.
4. Click **Save**.

That’s it! Your WhatsApp integration is now ready. You can start communicating with your clients directly from Pipedrive, using deals, contacts, or organization cards.