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# Description of the function of distributing incoming requests among managers

{% hint style="info" %}
The function is available on the Pro plan
{% endhint %}

### There are two options for distributing incoming requests among managers:

1. **Random** : New requests will be created for managers in a random order, regardless of the number of active deals each manager has.
2. **Uniform** : New requests will be evenly distributed among all managers.<br>

   **Example of an even distribution strategy**: \
   Let's assume there are three managers (with the number of their active deals specified): \
   Petrov (0), Ivanov (0), and Sidorov (0).

   **A new request appears**: \
   Petrov (1), Ivanov (0), and Sidorov (0). \
   **Then the next request will be created as follows**: \
   Petrov (1), Ivanov (1), and Sidorov (0). Next: Petrov (1), Ivanov (1), and Sidorov (1), and so on

{% hint style="warning" %}
**Note**: If a contact with an assigned owner already exists in Pipedrive, the owner of the deal will be automatically assigned to the person responsible for that contact, overriding the distribution strategy.
{% endhint %}


---

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